Australia
New Zealand
My Aged Care e-Referral Q & A with Dr. Eric Davey
Dr Eric Davey has been working as a GP at Clarence Medical Centre in Maclean, NSW for nine years. He’s been using My Aged Care e-Referral forms for a few months now and highly recommends them to other practices.
What are the benefits of using My Aged Care e-Referrals?
I can ensure the information I feel is important is included and I’m confident the information is going directly to My Aged Care. The e-Referrals are also confidential and easily amended.
What’s the number one thing you love most about them?
I get to determine which information is passed onto the My Aged Care team.
How did you previously send referrals?
I faxed them using a template in our medical software.
How does faxing compare with the new e-Referral form?
Faxing was much more time-consuming and less flexible.
Can you imagine going back to the old way?
No.
How do e-Referrals benefit patients?
E-Referrals expedite the referral process so patients are assessed much quicker.
How many e-Referrals do you send on average each week?
About one per week.
How much time do you save using e-Referral forms?
I save about 10-15 minutes per referral.
Are they user-friendly?
Yes.
Did it take long to learn how to use them?
No.
What practice management system do you use?
Best Practice.
Would you recommend e-Referral forms to other practices?
Yes, because e-Referrals can be done seamlessly within a normal consult.