The Australian Government’s My Aged Care service is the entry point for older Australians to access government-funded aged care. My Aged Care e-Referrals, powered by HealthLink SmartForm technology, were introduced in 2019 to provide fast, convenient and secure referral to My Aged Care.
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“The integration of My Aged Care e-Referrals into our practice management software has simplified the referral process, reduced paperwork, saved time and provided a smoother experience for both our doctors and patients.”
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“Since implementing My Aged Care e-Referrals, our practice has experienced significant improvements in efficiency and accuracy.”
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Telstra Health and marketplace partner HealthLink, a leading referral technology in Australia, today announced the integration of HealthLink SmartForms into Helix, to digitally transform the referrals process for Telstra Health’s customers using its cloud-based general practice patient management software.
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In October 2023, HealthLink part of global healthtech company Clanwilliam and NSW Health began a phased roll out of the HealthLink eReferral SmartForms technology, and the NSW Health electronic referral management system (eRMS) across multiple Local Health Districts (LHDs).
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Australian-based technology company Telstra Health has today announced the sale of its secure healthcare messaging and e-referrals business – Argus, Connecting Care, and eReferrals – to HealthLink.
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The solution, which has been piloted at Sydney LHD and Northern NSW LHD, uses HealthLink’s SmartForms secure messaging technology and an electronic referral management system (eRMS) co-developed with eHealth NSW.
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We had the privilege of speaking with Kylie Sauer, the Director of My Aged Care Online Services and Information Section at the Department of Health and Aged Care to gain insights into the benefits of e-Referrals, the feedback received from GPs, and the successful collaboration with HealthLink.
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On July 31 2023 the nationwide referral program, My Aged Care, will bid farewell to fax referrals, marking a crucial step towards a more efficient and secure referral process.  
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Electronically referring patients to public outpatient services is about to get a whole lot easier in New South Wales with the expansion of its Engage Outpatients digital referral management solution to Local Health Districts (LHDs).
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Loraine Evans, a Practice Nurse at Pebble Beach Medical Centre in Queensland, has used e-Referrals since they first became available…
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Emma Zanker, a Practice Nurse Coordinator at Goydersline Medical Practice in South Australia, now regularly uses e-Referrals to refer…
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Sydney Local Health District has continued the roll out of e-Referral to 58 clinics and services, enabling more than 260 local general practices…
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 Northern Health implemented e-Referrals in 2017, initially as a pilot project. That was then integrated into standard process, however, GP uptake...
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North Western Melbourne PHN’s (NWMPHN) role has been supporting the change management that was required to implement e-Referrals…
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Since 2017, Eastern Melbourne Primary Health Network (EMPHN) collaborated with three major health services...
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Dr Eric Davey has been working as a GP at Clarence Medical Centre in Maclean, NSW for nine years. He’s been using...
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The use of My Aged Care e-Referral forms is continuing to increase across Australia with more than 2,000 general practices now using them to refer patients.…
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From one end of Australia to the other, My Aged Care e-Referrals are saving health professionals precious time so...
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GPs and specialists are singing the praises of the new SR Specialist & Referrals service, which is now live in Victoria...
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